Resume

Career Experience

Web Design Consultant, 2007-Present

Working closely with each client to design, implement and maintain website. The majority of these sites utilize the Drupal Content Management System.

  • Webmaster, Atlantic Offshore Lobstermen’s Association (2009-present). Designed, created, re-designed and now managing the AOLA website and Olfish-AOLA website.
  • Webmaster, New England Sector Solutions. (2010-present). Designed, created and now manage the New England Section Solutions website and their sector websites.
  • Refer to my Portfolio page for additional Clients and Work.

Account Administrator & Call Center Supervisor, 2007-Present

University of New Hampshire, Computing and Information Services

Involved in the creation, maintenance and termination of CIS managed computer accounts, and in supervising the CIS Help Desk call center.

  • Offering technical support to UNH students, faculty and staff,
  • Working with other departments to create new and modify existing business workflows,
  • Helping to maintain standard operating procedures and updating knowledge management system.

Program Manager, Gigabit Ethernet Consortium, 2004-2007

University of New Hampshire, InterOperability Laboratory (UNH-IOL)

Involved in all aspects of the Gigabit Ethernet Consortium and many aspects of the UNH-IOL operations, including:

  • Managing day-to-day operations, including hiring, training, supervising, and finances,
  • Working closely with our customers to ensure they receive accurate and timely results,
  • Improving our test offerings through active participation and management of several software and hardware automation projects.

Program Manager, DLNA-ICV Test Services, 2005-2006

University of New Hampshire, InterOperability

Involved in the creation and promotion of the DLNA-ICV (Digital Living Network Alliance Independent Certification Vendor) service, including:

  • Hiring and training employees,
  • Creating and maintaining an organization and fiscal plan,
  • Actively participating in Digital Living Network Alliance (DLNA) committees pertaining to the creation and improvement of the DLNA certification program.

Quality Assurance Technician, 2000-2004

University of New Hampshire, InterOperability Laboratory (UNH-IOL)

Involved in many aspects of work at the Gigabit Ethernet Consortium including: testing networking equipment, creating technical reports, training undergraduate technicians in testing methodology and procedures, creating and modifying testing equipment and procedures and working with vendors from the networking industry.

Career Skills

Web Design

  • Drupal Theme Development.
  • Installing and configuring Drupal and Wordpress.
  • Proficient in HTML, CSS, Javascript, jQuery and Perl.
  • Experience with PHP, XML and SQL

General

  • Project Management
  • Technical Writing

General Computer

  • Proficient with Windows, MAC OS X, Microsoft Office, Adobe Acrobat, and Labview.
  • Experience with Linux/Unix, Adobe Photoshop, GIMP, Java, and Visual Basic,
  • Experience offering customer support and training to advanced and novice user.

Education

2003-2004

M.S. Library and Information Science, Simmons College, Boston, MA

1999-2002

B.A. History, University of New Hampshire, Durham, NH

1999-2002

Minor Computer & Information Technology, University of New Hampshire, Durham, NH

References available upon request.